Information We Collect
At Jazirix Technologies, we collect information to provide better services to all our users. We collect information in the following ways:
Personal Information
- Contact Information: Name, email address, phone number, and business address
- Account Information: Username, password, and account preferences
- Payment Information: Billing address, payment method details (processed securely through our payment partners)
- Professional Information: Company name, job title, industry, and business requirements
Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
- Cookies and Similar Technologies: We use cookies to enhance user experience and analyze website traffic
- Location Data: General geographic location based on IP address
How We Use Your Information
We use the information we collect for various purposes to provide and improve our services:
- Service Delivery: To provide, maintain, and improve our IT services, web development, app development, and digital marketing solutions
- Communication: To respond to inquiries, send service updates, newsletters, and marketing materials (with your consent)
- Payment Processing: To process transactions and send receipts and invoices
- Personalization: To customize your experience and provide relevant content and recommendations
- Analytics: To analyze usage patterns and optimize website performance
- Security: To detect, prevent, and address technical issues, fraud, and security threats
- Legal Compliance: To comply with legal obligations and enforce our terms and conditions
Your Control
You have control over how we use your information. You can opt-out of marketing communications at any time and manage your cookie preferences through your browser settings.
Information Sharing and Disclosure
We respect your privacy and do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist in delivering our services under strict confidentiality agreements
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- Legal Requirements: When required by law, court order, or government regulation
- With Your Consent: We may share information with your explicit permission for specific purposes
Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:
- Encryption: SSL/TLS encryption for data transmission and encrypted storage for sensitive data
- Access Controls: Strict access controls and authentication mechanisms for our systems
- Regular Audits: Periodic security audits and vulnerability assessments
- Employee Training: Regular security awareness training for all team members
- Secure Infrastructure: Industry-standard secure hosting and infrastructure
Security Commitment
While we implement comprehensive security measures, no system is completely secure. We continuously update our security practices to maintain the highest level of protection for your data.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Here's what you need to know:
Types of Cookies We Use
- Essential Cookies: Necessary for website functionality and cannot be disabled
- Performance Cookies: Help us understand how visitors interact with our website
- Functionality Cookies: Remember your preferences and personalize your experience
- Marketing Cookies: Track your activity to deliver relevant advertisements
Managing Cookies
You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect website functionality and your user experience.
Your Rights and Choices
You have several rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Data Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications at any time
- Object: Object to processing of your information for specific purposes
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
- Active Accounts: Information retained while your account is active
- Closed Accounts: Information may be retained for up to 7 years for legal and accounting purposes
- Marketing Data: Retained until you opt-out or request deletion
- Project Data: Retained for the duration of the project and as required by contract
Third-Party Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites.
Third-Party Services We Use
- Payment Processors: Secure payment processing partners (Stripe, PayPal, etc.)
- Analytics: Google Analytics and similar services for website analytics
- Email Services: Email service providers for communications
- Cloud Hosting: Secure hosting providers for our infrastructure
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending an email notification to registered users
- Displaying a prominent notice on our website
Compliance and Legal Framework
We are committed to complying with applicable data protection laws and regulations, including:
- General Data Protection Regulation (GDPR) for EU residents
- California Consumer Privacy Act (CCPA) for California residents
- UAE Data Protection Laws
- Other applicable international data protection regulations