Privacy Policy

Information We Collect

At Jazirix Technologies, we collect information to provide better services to all our users. We collect information in the following ways:

Personal Information

• Contact Information: Name, email address, phone number, and business address
• Account Information: Username, password, and account preferences
• Payment Information: Billing address, payment method details (processed securely through our payment partners)
• Professional Information: Company name, job title, industry, and business requirements

Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
• Cookies and Similar Technologies: We use cookies to enhance user experience and analyze website traffic
• Location Data: General geographic location based on IP address

How We Use Your Information

We use the information we collect for various purposes to provide and improve our services:

• Service Delivery: To provide, maintain, and improve our IT services, web development, app development, and digital marketing solutions
• Communication: To respond to inquiries, send service updates, newsletters, and marketing materials (with your consent)
• Payment Processing: To process transactions and send receipts and invoices
• Personalization: To customize your experience and provide relevant content and recommendations
• Analytics: To analyze usage patterns and optimize website performance
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with legal obligations and enforce our terms and conditions
• Project Management: To coordinate and deliver services according to project requirements

Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist in delivering our services (hosting providers, payment processors, email services) under strict confidentiality agreements
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• Legal Requirements: When required by law, court order, or government regulation, or to protect our rights and safety
• With Your Consent: We may share information with your explicit permission for specific purposes
• Analytics Partners: With analytics providers to understand website usage and improve our services (data is anonymized)

We ensure all third parties adhere to strict data protection standards and only process data as necessary for the specified purpose.

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

• Encryption: SSL/TLS encryption for data transmission and encrypted storage for sensitive data
• Access Controls: Strict access controls and authentication mechanisms for our systems
• Regular Audits: Periodic security audits and vulnerability assessments
• Employee Training: Regular security awareness training for all team members
• Secure Infrastructure: Industry-standard secure hosting and infrastructure
• Backup Systems: Regular data backups to prevent data loss
• Incident Response: Procedures in place to respond quickly to security incidents

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Here's what you need to know:

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality and cannot be disabled
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Track your activity to deliver relevant advertisements

Managing Cookies

You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect website functionality and your user experience.

For more information about cookies, visit www.allaboutcookies.org

Your Rights and Choices

You have several rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Data Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Object: Object to processing of your information for specific purposes
• Restrict Processing: Request limitation of how we process your information

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

• Active Accounts: Information retained while your account is active
• Closed Accounts: Information may be retained for up to 7 years for legal and accounting purposes
• Marketing Data: Retained until you opt-out or request deletion
• Project Data: Retained for the duration of the project and as required by contract

After the retention period, we securely delete or anonymize your information.

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

Third-Party Services We Use

• Payment Processors: Secure payment processing partners (Stripe, PayPal, etc.)
• Analytics: Google Analytics and similar services for website analytics
• Email Services: Email service providers for communications
• Cloud Hosting: Secure hosting providers for our infrastructure
• Social Media: Integration with social media platforms

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

We comply with applicable data protection laws regarding international data transfers and use standard contractual clauses and other mechanisms to ensure your data remains protected.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

Compliance and Legal Framework

We are committed to complying with applicable data protection laws and regulations, including:

• General Data Protection Regulation (GDPR) for EU residents
• California Consumer Privacy Act (CCPA) for California residents
• UAE Data Protection Laws
• Other applicable international data protection regulations

If you have concerns about how we handle your data or wish to file a complaint, you may contact us or your local data protection authority.