Welcome to Jazirix Technologies! This guide will help you get started with our services and make the most of your experience. Whether you're a new client or a partner, you'll find everything you need here.
Bookmark this documentation page for quick access. We regularly update it with new features and guides.
Quick Start in 3 Steps
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Create Your Account
Sign up at client.jazirix.com or contact our sales team to get your account credentials.
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Choose Your Plan
Select a subscription plan that fits your business needs. Compare our plans on the pricing page.
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Start Your Project
Submit your project requirements through the dashboard and our team will get started immediately.
For Clients
Access your dedicated dashboard to manage projects, communicate with our team, and track progress.
For Partners
Join our partner program to earn commissions by referring clients. Access exclusive resources and support.
Dedicated Support
Get help from our expert team through messaging, meetings, and comprehensive documentation.
Setting up your account is quick and easy. Follow these steps to get your account configured properly.
Registration Process
- Visit the Registration PageGo to client.jazirix.com and click on "Sign Up" to create a new account.
- Enter Your DetailsFill in your company name, email address, and create a secure password.
- Verify Your EmailCheck your inbox for a verification email and click the confirmation link.
- Complete Your ProfileAdd your business details, upload your logo, and configure notification preferences.
Profile Settings
Once logged in, navigate to Settings to customize your account:
- Company Information: Update your business name, address, and contact details
- Notification Preferences: Choose how you want to receive updates
- Security Settings: Enable two-factor authentication for added security
- Team Members: Invite team members and manage their access levels
We strongly recommend enabling two-factor authentication (2FA) to protect your account from unauthorized access.
Ready to kick off your first project with Jazirix Technologies? This guide walks you through the entire process from submission to delivery.
Step-by-Step Project Submission
- Log Into Your DashboardAccess your client portal at client.jazirix.com and navigate to the Projects section.
- Click "New Project"Find the "New Project" or "Submit Request" button on your dashboard to start a new project submission.
- Select Your Service TypeChoose from our available services: Web Development, Mobile App Development, Digital Marketing, Cybersecurity, Graphics Design, or Digital Transformation.
- Describe Your RequirementsProvide detailed information about your project including goals, features, timeline preferences, and any reference materials.
- Upload Reference FilesAttach any relevant documents, mockups, brand guidelines, or inspiration files that will help our team understand your vision.
- Review & SubmitDouble-check all information and submit your project request. You'll receive a confirmation email immediately.
What Happens Next?
Project Assignment
Our team reviews your requirements and assigns a dedicated specialist or team to your project within 24-48 hours.
Initial Consultation
Your assigned specialist will reach out to discuss project details, clarify requirements, and set expectations.
Project Proposal
You'll receive a detailed proposal including scope, timeline, milestones, and deliverables for your approval.
Project Kickoff
Once approved, our team begins work on your project. Track progress in real-time through your dashboard.
Provide as much detail as possible in your initial submission. Include examples of designs you like, competitor websites for reference, and clear descriptions of your target audience. The more information you provide, the better we can deliver exactly what you need.
Your client dashboard is the central hub for managing all your projects and interactions with Jazirix Technologies. Here's an overview of the main features:
Dashboard Sections
Overview
View key metrics, active projects, pending tasks, and recent activity at a glance.
Projects
Browse all your projects, check status updates, and access project files and deliverables.
Messages
Communicate directly with your project team through our built-in messaging system.
Invoices
View and download invoices, track payment history, and manage billing information.
Meetings
Schedule meetings with your team, join video calls, and view upcoming appointments.
Documents
Access contracts, proposals, and other important documents shared by our team.
Learn how to effectively manage your projects through our dashboard.
Project Status Meanings
| Status | Description | Action Required |
|---|
| Pending | Project submitted, awaiting team assignment | No action needed |
| In Progress | Our team is actively working on your project | Respond to feedback requests |
| Review | Deliverables ready for your review | Review and approve/request changes |
| Completed | Project has been delivered and approved | Download final files |
| On Hold | Project paused due to pending requirements | Provide requested information |
Our built-in messaging system allows you to communicate directly with your project team and support staff.
Features
- Real-time Chat: Send and receive messages instantly
- File Attachments: Share documents, images, and files up to 25MB
- Message Threading: Reply to specific messages for organized conversations
- Read Receipts: Know when your messages have been read
- Notifications: Get notified of new messages via email or push notifications
Our team typically responds to messages within 2-4 hours during business hours (9 AM - 6 PM GST, Sunday-Thursday).
Manage your subscription, view invoices, and update payment methods through the billing section.
Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- Bank Transfer
- PayPal
- Stripe
Invoices are due within 15 days of issue date. Late payments may result in service interruption and late fees.
The Jazirix Sales Partner Program is designed for professionals, consultants, and businesses who want to earn commission by referring clients to our comprehensive IT services.
Unique Referral Link
Get your personalized referral link to share with potential clients. Every signup through your link is automatically tracked.
Real-Time Tracking
Monitor your referred clients, active subscriptions, and earned commissions in real-time through your dashboard.
Easy Payouts
Receive your commissions directly to your bank account. View payment history and pending amounts anytime.
Your Commission Rate
10%
Earn 10% commission on all subscription payments and service fees from your referred clients. The more clients you bring, the more you earn!
If your referred client subscribes to a plan worth AED 20,000/year, you earn AED 2,000 commission. With multiple clients, your earnings can grow significantly!
Your dedicated partner dashboard provides all the tools you need to manage your referrals, track earnings, and communicate with clients and our team.
Dashboard
My Clients
Commissions
Messages
Meetings
Documents
Your unique referral link is the key to tracking all your referrals automatically. Here's how to make the most of it:
- Find Your Link: Your referral link is displayed prominently on your dashboard homepage
- Copy & Share: Use the copy button to easily share via email, social media, or messaging apps
- Auto-Attribution: When a client signs up using your link, they're automatically linked to your account
- Track in Real-Time: See new referrals appear in your dashboard as soon as they register
- Share your referral link on LinkedIn and professional networks
- Follow up with referred clients to help them understand our services
- Use the messaging system to stay connected with your clients
- Schedule meetings through the dashboard for better conversion
The Commission Center is your financial hub within the dashboard. Here you can:
- View Total Earned: See your lifetime commission earnings
- Pending Commissions: Track commissions awaiting approval or payment
- Commission Calculator: Simulate potential earnings based on deal values
- Deal History: Complete record of all your commission-generating deals
Commission Status Guide
| Status | Description | Next Step |
|---|
| Pending | Deal recorded, awaiting client payment | Wait for client to complete payment |
| Approved | Client paid, commission approved for payout | Commission will be included in next payout |
| Paid | Commission transferred to your account | Check your bank account |
Commissions are paid out monthly. All approved commissions by the end of the month are processed and transferred within the first week of the following month.
General Questions
How do I get started with Jazirix Technologies?
Simply create an account at client.jazirix.com, choose a subscription plan, and submit your first project. Our team will guide you through the process.
What services do you offer?
We offer web development, mobile app development, digital marketing, cybersecurity, digital transformation, and graphics design services.
How long does a typical project take?
Project timelines vary based on complexity. Simple websites may take 2-4 weeks, while complex applications can take 2-6 months. We provide estimated timelines during project planning.
Billing Questions
What payment methods do you accept?
We accept credit/debit cards (Visa, MasterCard, American Express), bank transfers, PayPal, and Stripe.
Can I cancel my subscription?
Yes, you can cancel your subscription with 30 days notice. Please refer to our Terms of Service for detailed cancellation policies.
How do I become a sales partner?
Contact our team at support@jazirix.com to apply for the partner program. We will review your application and get back to you within 48 hours.
Technical Questions
When do I receive my commission payouts?
Commissions are paid monthly. All approved commissions are processed within the first week of the following month.
How do I reset my password?
Click Forgot Password on the login page and enter your email address. You will receive a password reset link within a few minutes.
Can I add team members to my account?
Yes, you can invite team members through Settings then Team Members. You can assign different access levels to each member.
Having issues? Here are solutions to common problems:
Login Issues
I can't log into my account
- Ensure you're using the correct email address
- Try resetting your password using "Forgot Password"
- Clear your browser cache and cookies
- Try a different browser or device
- Contact support if the issue persists
Dashboard Issues
Dashboard not loading properly
- Refresh the page (Ctrl+F5 or Cmd+Shift+R)
- Check your internet connection
- Disable browser extensions temporarily
- Clear browser cache and cookies
If you're still experiencing problems after trying these solutions, please contact our support team with details about the issue.
Our support team is here to help you with any questions or issues you may have.
Email Support
Send us an email at support@jazirix.com
Response time: 24-48 hours
Live Chat
Chat with us through your dashboard
Available: Sun-Thu, 9AM-6PM GST
Phone Support
Call us for urgent matters
Available for Premium plans